LandPrime Support
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Activity overview
Latest activity by LandPrime Support-
LandPrime Support created an article,
How do I unsubscribe from emails?
To unsubscribe, please visit here {https://mypage.landprime.com/profile/subscriptions} and uncheck the email options before clicking Submit.
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LandPrime Support created an article,
Can I transfer funds to my IB or another person’s account?
No, due to AML (Anti-Money Laundering) policies, fund transfers to accounts under a different name are not permitted.For details, please refer to our AML policy:https://landprime.com/about_us/aml_p...
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LandPrime Support created an article,
Do you provide customer support through Live Chat?
Yes, Land Prime offers Live Chat support. Click the Live Chat button on our homepage {https://www.landprime.com}<Image to be added>
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LandPrime Support created an article,
What is the difference between an IB account and a Leader account?
IB accounts and Leader accounts are different types of accounts. IB (Introducing Broker) Account: Earns commissions by referring clients and receives commission based on their performance. Leader A...
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LandPrime Support created an article,
Is Copy Trading compatible between MT4 and MT5?
Yes, Copy Trading is fully compatible between MT4 and MT5 platforms. Please use the Copy Trading platform you prefer to use.
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LandPrime Support created an article,
How can I check the assets of a Leader account?
Log in to MyPage, MT4, or the Copy Trading page to check your assets. Followers cannot view a Leader’s individual account balance but can see the total asset size of the Leader’s strategy on the Le...
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LandPrime Support created an article,
Can I change my Leader account from Private to Public mode?
Once a Leader account is set to Private mode, it cannot be switched back to Public mode. If you wish to continue Copy Trading in Public mode, you must open a new Leader account.If you wish to conti...
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LandPrime Support created an article,
Why is the Follower position still open after the Leader account has closed a trade?
If a Leader account closes a trade but the Follower position remains open, it may be due to a system error. Contact Customer Support for assistance at account@landprime.com.
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LandPrime Support created an article,
Why are Follower positions closed early while Leader positions remain open?
Follower positions may close early due to a margin call resulting from insufficient balance. If you encounter other issues, please contact Customer Support at account@landprime.com.
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LandPrime Support created an article,
What account types do you provide for Copy trading?
Land Prime Copy Trading provides an STP copy trading-only account. - Leverage: 1:500- Margin call: 50%- Stop out: 30%- Tradeable commodities: Foreigne Exchange, Commodities(metals and energy), Indi...